At Mila Journeys, we are committed to delivering your outdoor and travel products safely and on time. Please read our shipping policy to understand how we handle order processing and delivery
1. Order Processing Time
- Orders are processed within 1–2 business days after confirmation.
- You will receive an order confirmation via email or SMS once your order is placed.
2. Delivery Timeframe
- We deliver orders within 3–7 business days depending on your location.
- Delivery times may vary due to external factors such as location, weather, holidays, or courier delays.
3. Delivery Method
- All orders are shipped through trusted courier partners.
- We currently offer Cash on Delivery (COD) only. Please ensure someone is available to receive and pay for the package upon delivery.
4. Shipping Charges
- Shipping fees, if any, will be clearly mentioned during the checkout process.
- In some cases, we may offer free shipping promotions.
5. Delayed or Failed Deliveries
- If your delivery is delayed beyond the estimated timeframe, please contact us at [email protected].
- If delivery fails due to incorrect address or repeated refusal to accept, the order may be canceled.
6. Order Tracking
- Tracking information will be provided (if available) once your order is dispatched.
- You may contact us directly for updates on your shipment status.
7. Service Areas
- For remote areas, delivery may take slightly longer.
8. Contact Us
For questions regarding shipping or delivery, contact us at:
📧 [email protected]