Welcome to Mila Journeys. By accessing or using our website, placing an order, or engaging with our services, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. Company Information
Mila Journeys offers outdoor and travel products for customers seeking adventure-ready gear. All purchases and interactions with our website are governed by these Terms and Conditions.

2. Payment Policy
We currently offer Cash on Delivery (COD) as our only accepted payment method.

  • Full payment must be made in cash at the time of delivery.
  • We do not accept credit/debit cards, bank transfers, or online payment methods at this time.
  • Orders may be canceled if the customer refuses to pay upon delivery.

3. Order Process

  • All orders must be placed through our official website or designated communication channels.
  • Once an order is confirmed, customers will receive an order confirmation with delivery details.
  • Mila Journeys reserves the right to cancel or refuse any order for any reason, including out-of-stock items or incomplete customer information.

4. Shipping and Delivery

  • We strive to deliver all orders promptly. Delivery times may vary based on location and product availability.
  • We are not liable for delays caused by external factors such as weather, logistics partners, or incorrect delivery details provided by the customer.

5. Returns and Exchanges

  • Returns are only accepted in cases of damaged or defective products.
  • Customers must notify us within 48 hours of receiving the item by emailing [email protected] with a clear description and photo evidence of the issue.
  • Approved returns will be handled via exchange or store credit.

6. Product Descriptions
We do our best to describe all items accurately. However, colors and materials may vary slightly due to screen settings and manufacturing batches. Mila Journeys is not responsible for minor variations.

7. Intellectual Propert
All content on the Mila Journeys website (logos, images, text, and designs) is the property of Mila Journeys and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability
Mila Journeys is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Privacy
Please refer to our Privacy Policy for information about how we collect and handle your data.

10. Contact Us
For any questions or concerns about these terms, please contact:
📧 [email protected]